Terms and Conditions
Last Updated : 25.03.2025
Welcome to Rashmoni Creations! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.
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1. General Information
Rashmoni Creations specializes in Indian women's clothing, including designer blouses, churidars, lehengas, gowns, and custom tailoring services. We operate both a physical store and an online platform.
2. Products & Services
- All products listed on our website are subject to availability.
- Colors and designs may vary slightly due to screen resolutions and handmade craftsmanship.
- Custom tailoring services require accurate measurements provided by the customer. We are not responsible for fitting issues due to incorrect measurements.
3. Orders & Payments
- Orders can be placed through our website, social media pages, or directly at our physical store.
- Payments must be made in full before order processing begins.
- We accept payments through credit/debit cards, bank transfers, UPI, and other available payment gateways.
- Prices are subject to change without prior notice.
4. Shipping & Delivery
- Orders will be processed and shipped within the timeframe mentioned at checkout.
- Delivery timelines may vary based on location and courier services.
- We are not responsible for delays caused by external factors such as courier service issues or unforeseen circumstances.
- Shipping charges, if applicable, will be mentioned at the time of checkout.
5. Return, Exchange & Cancellation Policy
- Returns: Due to the nature of our products, returns are only accepted in case of a defect or wrong item delivery. Customers must inform us within 48 hours of receiving the order and also make a video while unboxing so that we can see the defect.
- Exchanges: Exchanges may be allowed for size-related issues if the product is unworn and in its original condition. Customers must bear the shipping cost for exchanges.
- Cancellations: Orders can be canceled within 24 hours of placement. Custom-made orders cannot be canceled once production has begun.
6. Intellectual Property
- All content, designs, images, and trademarks on this website are owned by Rashmoni Creations and may not be used without our permission.
7. Privacy Policy
- Your personal information is collected only for order processing and customer service purposes.
- We do not share or sell your data to third parties.
8. Liability & Disclaimer
- Rashmoni Creations is not responsible for any damages, losses, or inconveniences caused by the use of our products or services.
- We reserve the right to refuse service to any customer at our discretion.
9. Governing Law
- These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes shall be subject to the jurisdiction of local courts.
10. Contact Information
For any queries regarding these Terms and Conditions, you can contact us at:
Rashmoni Creations
Bardhaman, West Bengal
+91 7501362236
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By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.